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TRUE Community Credit Union

3.9(89)· Google3.9 out of 5 from 89 reviews (Google rating)Credit Union
Closed · opens 9:00 AM
(517) 784-7101 Directions trueccu.com

Quick facts

TRUE Community Credit Union is a credit union at 424 S Mansfield St in Ypsilanti, MI, open Mon–Fri from 9:00 AM. Call +1517-784-7101 for details.

Address
424 S Mansfield St, Ypsilanti, MI 48197
Phone
+1517-784-7101
Hours today
9:00 AM – 5:00 PM

About TRUE Community Credit Union

TRUE Community Credit Union is located at 424 S Mansfield St in Ypsilanti, MI 48197. The location has a drive-through, a wheelchair-accessible entrance and wheelchair-accessible parking. Its Google listing has a 3.9-star rating from 89 reviews. The ratings include 58 five-star reviews and 19 one-star reviews, showing a range of customer experiences. Listed review topics include cheerful staff, debit cards, refinancing, problem solving and the car loan process; these topics alone do not establish how each interaction went.

For visit planning, the available popular-times data covers Tuesday through Friday. Friday shows the highest activity among those days, peaking around 2 p.m. Tuesday and Thursday peak around 3 p.m., while Wednesday reaches its highest level around 1 p.m. On each of these days, activity at 9 a.m. is lower than at the afternoon peak. These patterns describe relative traffic rather than confirmed opening hours or expected wait times.

Known for

  • Drive-through access
  • Wheelchair-accessible entrance and parking
  • Cheerful staff mentioned in review topics
  • Car loan process and refinancing review topics

Popular times

Typical visit volume reported by Google.

Tue

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 34 of 100, 10a: 36 of 100, 11a: 45 of 100, 12p: 40 of 100, 1p: 57 of 100, 2p: 68 of 100, 3p: 85 of 100, 4p: 73 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Wed

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 36 of 100, 10a: 45 of 100, 11a: 55 of 100, 12p: 63 of 100, 1p: 65 of 100, 2p: 62 of 100, 3p: 59 of 100, 4p: 55 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Thu

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 49 of 100, 10a: 63 of 100, 11a: 75 of 100, 12p: 78 of 100, 1p: 80 of 100, 2p: 83 of 100, 3p: 85 of 100, 4p: 73 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Fri

6a11p

6a: 0 of 100, 7a: 0 of 100, 8a: 0 of 100, 9a: 54 of 100, 10a: 67 of 100, 11a: 83 of 100, 12p: 90 of 100, 1p: 96 of 100, 2p: 100 of 100, 3p: 96 of 100, 4p: 80 of 100, 5p: 0 of 100, 6p: 0 of 100, 7p: 0 of 100, 8p: 0 of 100, 9p: 0 of 100, 10p: 0 of 100, 11p: 0 of 100

Google rating breakdown

89 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★58
  • 4★7
  • 3★4
  • 2★1
  • 1★19

What people mention

Topics counted across Google reviews.

  • cheerful staff×4
  • call×3
  • debit card×3
  • system×2
  • cashier×2
  • officer×2
  • refinancing×2
  • account number×2
  • problem solving×2
  • car loan process×2

People also search for

  • People Driven Credit Union3.3 (39)
  • University Of Michigan Credit Union3.7 (152)
  • Michigan First Credit Union (Inside Kroger)4.3 (4)
  • orsa credit union4.0 (59)
  • Parda Credit Union4.9 (90)

What reviewers say elsewhere

  • “I have been using this bank for years and I have always had bad experiences. The tellers are VERY RUDE AND NASTY. Especially to people of color. Out of all the years I’ve been going there they have never once had a black employee. Even …”

    — Fieyon Haywood, July 16, 2026 · google

  • “The people in the branch are nice, the customer service people are a whole different story. Being a customer of over 14 years.”

    — rebecca connole, June 25, 2026 · google

  • “I really like the staff. My purse was stolen and I once misplaced my card. They were so helpful both times”

    — Nikki Moya, June 22, 2026 · google

Excerpts are shown for attribution and remain the property of their source.

Reviews on Noemic

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Nearby places

Within walking distance

TRUE Community Credit Union — frequently asked

Is TRUE Community Credit Union open on Mondays?
Yes — TRUE Community Credit Union is open Monday from 9:00 AM to 5:00 PM.
Where is TRUE Community Credit Union?
TRUE Community Credit Union is at 424 S Mansfield St, Ypsilanti, MI 48197.
What is the phone number for TRUE Community Credit Union?
You can reach TRUE Community Credit Union on +1517-784-7101.

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